Deep cleaning is recommended during term breaks or before special events to ensure a thorough cleaning of hidden areas and tough spots. Our team is equipped with advanced techniques to provide an exceptional deep cleaning service tailored to your school's needs.

Yes, we are committed to sustainable practices and offer eco-friendly cleaning services that use biodegradable products free from harsh chemicals. Our eco-friendly cleaning methods help minimise environmental impact while providing a safe and healthy learning environment for students and staff.

For any inquiries or consultations regarding our cleaning services for educational institutions, please feel free to contact us through the information provided on our website. Our dedicated team of professionals is focused on customer satisfaction and delivering high-quality cleaning solutions tailored to your school's needs.

Our daily cleaning service covers a range of tasks including sweeping, mopping, dusting, sanitising surfaces, and waste disposal. By maintaining consistent cleanliness and hygiene on a day-to-day basis, we ensure that your school premises are always in top condition for students and staff.

🍪 Cookies Policy

 

Premises Management Group Surrey

 

Last updated: [ January 2026 ]

 

This Cookies Policy explains how Premises Management Group Surrey (“PMGS”, “we”, “us”, or “our”) uses cookies and similar technologies when you visit our website.

 

By using our website, you agree to the use of cookies in accordance with this policy, unless you choose to disable them via your browser or cookie settings.

 

⸻

 

1. What Are Cookies?

 

Cookies are small text files placed on your device (computer, tablet, or mobile) when you visit a website. They help websites function properly, improve user experience, and provide information to website owners.

 

Cookies may be:

• Session cookies – deleted when you close your browser

• Persistent cookies – stored on your device for a set period

 

⸻

 

2. How We Use Cookies

 

PMGS uses cookies to:

• Ensure the website functions correctly

• Improve website performance and usability

• Understand how visitors interact with our site

• Support security and accessibility

 

We do not use cookies to collect personally identifiable information without your consent.

 

⸻

 

3. Types of Cookies We Use

 

a) Strictly Necessary Cookies

 

These cookies are essential for the website to operate and cannot be switched off. They include cookies that enable:

• Page navigation

• Secure access to areas of the site

 

Legal basis: Legitimate interest (required for website functionality)

 

⸻

 

b) Performance & Analytics Cookies

 

These cookies help us understand how visitors use our website, such as:

• Pages visited

• Time spent on pages

• Error messages encountered

 

This information is aggregated and anonymous.

 

Examples may include:

• Google Analytics (or similar tools)

 

Legal basis: Consent

 

⸻

 

c) Functional Cookies

 

These cookies allow the website to remember choices you make, such as:

• Language preferences

• Region or location

 

They enhance functionality and personalisation.

 

Legal basis: Consent

 

⸻

 

d) Third-Party Cookies

 

Some pages may include content or services from third parties (e.g. embedded maps, videos, or analytics tools). These third parties may set their own cookies.

 

PMGS does not control these cookies and recommends reviewing the relevant third-party cookie policies.

 

⸻

 

4. Managing Your Cookie Preferences

 

You can control or delete cookies through your browser settings. You may:

• Block all cookies

• Allow only certain cookies

• Delete cookies after each session

 

Please note that disabling certain cookies may affect website functionality.

 

Useful links:

• Chrome: https://support.google.com/chrome/answer/95647

• Safari: https://support.apple.com/en-gb/guide/safari

• Firefox: https://support.mozilla.org

• Edge: https://support.microsoft.com

 

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5. Changes to This Cookies Policy

 

We may update this Cookies Policy from time to time to reflect legal, technical, or operational changes. Any updates will be posted on this page.

 

⸻

 

6. Contact Us

 

If you have any questions about this Cookies Policy or how we use cookies, please contact:

 

Premises Management Group Surrey

📧 Email: [info@schoolpremisesmanagementcleaningsolutionsservices.co.uk)

🌐 Website: [Premises Management Group Surrey)

 

🍪 Cookie Settings – Premises Management Group Surrey (PMGS)

 

 

We use cookies to improve your experience, understand how our website is used, and support our services. You can manage your preferences below.

 

 

What are cookies?

 

 

Cookies are small text files stored on your device when you visit our website. They help the site function properly and provide insights into how it’s used.

 

 

 

 

🔧 Manage Your Cookie Preferences

 

 

 

✅ Strictly Necessary Cookies (Always On)

 

 

These cookies are essential for the website to function and cannot be switched off.

They are used for:

 

• Site security
• Page navigation
• Access to secure areas
• Form submissions

 

 

Examples: session cookies, security cookies

 

 

 

 

⚙️ Functional Cookies (Optional)

 

 

These cookies allow the website to remember choices you make to improve functionality and personalisation.

 

Used for:

 

• Remembering preferences
• Improving user experience
• Accessibility features

 

 

Status: ☐ Allow / ☐ Decline

 

 

 

 

📊 Analytics Cookies (Optional)

 

 

These cookies help us understand how visitors interact with the website so we can improve performance and content.

 

Used for:

 

• Page traffic analysis
• Understanding user journeys
• Improving site structure and content

 

 

Examples: Google Analytics (anonymised IPs)

 

Status: ☐ Allow / ☐ Decline

 

 

 

 

📣 Marketing Cookies (Optional)

 

 

These cookies may be used to deliver relevant content and measure the effectiveness of campaigns.

 

Used for:

 

• Measuring engagement
• Supporting social media integrations
• Understanding service interest

 

 

Status: ☐ Allow / ☐ Decline

 

 

 

 

🔐 Your Privacy Matters

 

 

• We do not sell your data
• Cookies are only used for legitimate business and service improvement purposes
• You can change or withdraw consent at any time

 

 

 

 

 

🔄 Update or Withdraw Consent

 

 

You can update your cookie preferences at any time by clicking “Cookie Settings” at the bottom of our website.

 

 

 

 

📩 Contact Us

 

 

If you have any questions about how we use cookies or your data:

 

Premises Management Group Surrey

📧 Email: [insert PMGS email]

🌐 Website: [insert website]

GDPR – Premises Management Group Surrey (PMGS)

 

General Data Protection Regulation (GDPR) ensures that personal data is handled lawfully, fairly, and securely.

 

Within PMGS operations, GDPR is critical due to our work across schools, staff, contractors, hirers, and safeguarding environments.

 

⸻

 

🔐 What Personal Data PMGS May Handle

• Staff and site assistant details

• School contact information

• Hirer and contractor contact details

• Incident, accident, and safeguarding reports

• CCTV and access-control records (where applicable)

 

⸻

 

📌 PMGS GDPR Principles

 

PMGS operates in line with the 7 GDPR principles:

1. Lawfulness, fairness & transparency

2. Purpose limitation – data used only for legitimate reasons

3. Data minimisation – only necessary data collected

4. Accuracy – kept up to date

5. Storage limitation – not kept longer than required

6. Integrity & confidentiality – protected from unauthorised access

7. Accountability – compliance can be demonstrated

 

⸻

 

🚫 Key GDPR Rules for PMGS Staff & Management

• ❌ Do not share personal contact details with hirers

• ❌ Do not photograph people, documents, or screens without permission

• ❌ Do not store personal data on personal devices

 

• ✅ Keep incident reports factual and secure

• ✅ Report any data breach immediately

 

⸻

 

🧾 Lawful Basis PMGS Uses

 

PMGS processes data under:

• Legal obligation (health & safety, safeguarding, employment law)

• Contractual necessity

• Legitimate interest (operational management of school premises)

 

⸻

 

⚠️ Data Breach Reporting

 

Any loss, unauthorised access, or accidental sharing of data must be:

• Reported immediately

• Logged formally

• Escalated to management without delay

 

Time matters under GDPR.

 

⸻

 

🏫 Why GDPR Matters in Premises Management

• Protects children, staff, and visitors

• Supports safeguarding compliance

• Maintains trust with schools and partners

• Prevents legal and reputational risk

 

⸻

 

✔ PMGS Commitment

 

Premises Management Group Surrey is committed to:

 

Responsible data handling

GDPR-compliant operations

Professional, ethical estate management

Privacy Policy

 

Premises Management Group Surrey (PMGS)

Last updated: January 2026

 

1. Introduction

 

Premises Management Group Surrey (“PMGS”, “we”, “us”, or “our”) is committed to protecting and respecting your privacy.

 

This Privacy Policy explains how we collect, use, store, and protect personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

 

This policy applies to personal data collected through:

• Our services and contracts

• Email, phone, WhatsApp, and written communications

• Our website and social media platforms

• Site operations, inspections, and out-of-hours support

 

⸻

 

2. Who We Are

 

Data Controller:

Premises Management Group Surrey

Founder & Managing Director: Peter Davies

 

If you have any questions about this policy or how your data is handled, you may contact us directly using our official business contact details.

 

⸻

 

3. What Personal Data We Collect

 

We may collect and process the following types of personal data:

 

a) Identity & Contact Information

• Name

• Job title

• Organisation / school / trust

• Email address

• Telephone number

 

b) Operational & Contractual Information

• Site access requirements

• Shift allocations and attendance records

• Incident and safeguarding reports

• Contractor and supplier details

• Risk assessments and compliance documentation

 

c) Communication Data

• Emails, messages, and call records

• Meeting notes and instructions

• Photographs taken for operational, compliance, or evidential purposes

 

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4. How We Use Personal Data

 

We only use personal data where there is a lawful basis to do so. This includes:

• Delivering premises management, cleaning, and facilities services

• Managing site safety, safeguarding, and compliance

• Coordinating out-of-hours and emergency support

• Communicating with schools, hirers, contractors, and partners

• Meeting legal, regulatory, and insurance obligations

• Improving service quality and operational planning

 

⸻

 

5. Lawful Bases for Processing

 

Under UK GDPR, we rely on the following lawful bases:

• Contractual necessity – to deliver agreed services

• Legal obligation – health & safety, safeguarding, and compliance

• Legitimate interests – effective site operations and communication

• Consent – where explicitly required

 

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6. Data Sharing

 

We do not sell personal data.

 

We may share personal data only where necessary with:

• Schools, academies, and trusts we support

 

• Approved contractors and service providers

• Regulatory bodies or emergency services (where legally required)

 

All third parties are required to handle data securely and lawfully.

 

⸻

 

7. Data Security

 

We take appropriate technical and organisational measures to protect personal data, including:

• Restricted access to personal information

• Secure digital storage and password protection

• Confidential handling of safeguarding and incident records

• GDPR-aware operational procedures

 

⸻

 

8. Data Retention

 

We retain personal data only for as long as necessary, depending on:

• Contractual requirements

• Legal or regulatory obligations

• Safeguarding and insurance needs

 

Data is securely deleted or destroyed when no longer required.

 

⸻

 

9. Your Data Protection Rights

 

Under UK GDPR, you have the right to:

• Access your personal data

• Request correction of inaccurate data

• Request erasure (where applicable)

• Restrict or object to processing

• Request data portability

• Lodge a complaint with the Information Commissioner’s Office (ICO)

 

Requests can be made using our official contact details.

 

⸻

 

10. Safeguarding & Sensitive Information

 

PMGS operates within school and child-centred environments.

Any safeguarding-related information is handled with strict confidentiality, shared only with authorised persons, and processed in line with safeguarding legislation and best practice.

 

⸻

 

11. Cookies & Website Use (If Applicable)

 

If PMGS operates a website, basic technical data (such as IP address or page usage) may be collected to improve performance and security. No unnecessary tracking or profiling is carried out.

 

⸻

 

12. Policy Updates

 

We may update this Privacy Policy from time to time to reflect changes in legislation, services, or operational practices. The latest version will always be available upon request.

Safeguarding at Premises Management Group Surrey (PMGS)

 

Safeguarding is a core responsibility at Premises Management Group Surrey.

We are committed to protecting the safety, wellbeing, and dignity of children, young people, vulnerable adults, staff, and visitors across all sites we support.

 

Our Safeguarding Commitment

 

PMGS ensures that:

• Safeguarding is embedded into daily operations, not treated as an add-on

• All staff understand their duty of care and professional boundaries

• Concerns are taken seriously and acted upon immediately

 

How We Safeguard

 

✔ All staff Are DBS checked where required

✔ Clear reporting and escalation procedures are in place

✔ Staff are trained to recognise and report safeguarding concerns

✔ Lone working procedures support staff safety at all times

✔ Access control, supervision, and secure locking procedures are enforced

✔ GDPR-compliant communication and information handling

 

Reporting a Concern

 

Any safeguarding concern must be reported immediately to:

• The designated safeguarding lead (DSL) for the site

• School leadership or the managing authority

• Emergency services where there is immediate risk

 

No concern is ever too small to report.

 

Our Culture

 

Safeguarding at PMGS is built on:

• Vigilance

• Accountability

• Professionalism

• Respect

• Clear communication

 

Safeguarding is everyone’s responsibility.

For Premises Management Group Surrey (PMGS), the Designated Safeguarding Lead (DSL) is:

 

Peter Davies

Founder & CEO

Premises Management Group Surrey

 

Peter acts as the primary safeguarding point of contact for PMGS operations and liaises directly with:

• School Designated Safeguarding Leads (DSLs)

• Senior Leadership Teams

• Local Authority safeguarding teams

 

For clarity and good practice, PMGS safeguarding operates on the principle that:

• School DSLs always retain statutory responsibility on school sites

• PMGS supports safeguarding through vigilance, reporting, escalation, and compliance

 

Premises Management Group Surrey

 

 

 

Terms & Conditions of Service

 

 

Last Updated: [Insert Date]

 

These Terms & Conditions (“Terms”) govern all services provided by Premises Management Group Surrey (“PMGS”, “we”, “us”, “our”) to the Client (“you”, “your”). By instructing PMGS or accepting our services, you agree to these Terms.

 

 

 

 

1. Scope of Services

 

 

PMGS provides premises management and facilities-related services including, but not limited to:

 

• Premises & site management
• Cleaning & deep-cleaning services
• Facilities management consultancy
• Compliance support (H&S, fire safety, estates planning)
• Out-of-hours site support
• Equipment care and maintenance
• Operational support and audits

 

 

The exact scope of services will be agreed in writing via quotation, service agreement, or contract.

 

 

 

 

2. Engagement & Instructions

 

 

2.1 All instructions must be authorised by the Client or their nominated representative.

2.2 PMGS reserves the right to refuse instructions that fall outside the agreed scope or present safety, legal, or safeguarding concerns.

2.3 Verbal instructions may be acted upon but must be confirmed in writing where practicable.

 

 

 

 

3. Fees & Payment Terms

 

 

3.1 Fees are charged as agreed in writing (hourly, fixed, or contract-based).

3.2 Unless otherwise agreed:

 

• Invoices are payable within 14 days of issue.
• Late payments may incur interest under the Late Payment of Commercial Debts (Interest) Act 1998.
  3.3 PMGS reserves the right to suspend services for overdue accounts.

 

 

 

 

 

4. Cancellations & Variations

 

 

4.1 The Client must give reasonable notice for cancellations or changes.

4.2 Late cancellations may be chargeable where staffing or costs have already been incurred.

4.3 PMGS may adjust services due to unforeseen circumstances (e.g. emergencies, access issues, safeguarding matters).

 

 

 

 

5. Client Responsibilities

 

 

The Client agrees to:

 

• Provide safe access to the premises
• Ensure utilities and facilities are available where required
• Disclose known hazards, asbestos registers, fire strategies, and site risks
• Comply with safeguarding and site-specific policies
• Ensure hirers, contractors, or third parties follow site rules

 

 

Failure to do so may affect service delivery and liability.

 

 

 

 

6. Health, Safety & Safeguarding

 

 

6.1 PMGS operates in line with UK Health & Safety legislation and best practice.

6.2 We reserve the right to stop work immediately if unsafe conditions are identified.

6.3 Safeguarding concerns will be escalated in line with statutory and organisational procedures.

 

 

 

 

7. Liability & Insurance

 

 

7.1 PMGS holds appropriate Public Liability and Employers’ Liability Insurance.

7.2 Our liability is limited to losses arising directly from negligence and shall not exceed the value of the contracted service.

7.3 PMGS is not liable for:

 

• Pre-existing defects
• Client equipment failure
• Third-party actions
• Losses caused by inaccurate information supplied by the Client

 

 

 

 

 

8. Damage & Loss

 

 

8.1 PMGS will take reasonable care while delivering services.

8.2 Any alleged damage must be reported within 48 hours of service completion.

8.3 PMGS is not responsible for unsecured items, valuables, or pre-existing damage.

 

 

 

 

9. Confidentiality & Data Protection

 

 

9.1 All information shared is treated as confidential.

9.2 PMGS complies with UK GDPR and Data Protection legislation.

9.3 Personal data is processed only for legitimate business purposes.

 

 

 

 

10. Subcontracting

 

 

PMGS reserves the right to use vetted subcontractors where appropriate. All subcontractors operate under PMGS standards and supervision.

 

 

 

 

11. Intellectual Property

 

 

All documents, procedures, reports, and materials produced by PMGS remain our intellectual property unless otherwise agreed in writing.

 

 

 

 

12. Force Majeure

 

 

PMGS shall not be liable for delays or failures caused by events beyond reasonable control, including extreme weather, strikes, power outages, or emergency closures.

 

 

 

 

13. Termination

 

 

13.1 Either party may terminate services with written notice in accordance with the agreed contract.

13.2 PMGS may terminate immediately for non-payment, unsafe conditions, or breach of safeguarding requirements.

 

 

 

 

14. Complaints & Disputes

 

 

14.1 Complaints should be submitted in writing.

14.2 PMGS aims to resolve issues professionally and promptly.

14.3 These Terms are governed by English Law, and disputes fall under the jurisdiction of the Courts of England & Wales.

 

 

 

 

15. Acceptance

 

 

Engagement of PMGS services confirms acceptance of these Terms & Conditions.